Privacy policy

This website is operated by BRASAAC Pty Ltd (“BRASAAC”, “we”). We respect your privacy and handle personal information in line with the Australian Privacy Principles.

What we collect

When you request a quote or contact us, we collect the details you provide: your name, company, phone number, email address, project address or suburb, and a description of the work. If you message us on WhatsApp or by email, we receive whatever you send, including photos.

How we use it

• To respond to your enquiry, arrange a site inspection and prepare a quote.
• To carry out and document the work if you engage us.
• To keep records required by law and for our insurers.

We do not sell your information or use it for unrelated marketing.

Who we share it with

Only with service providers that help us run the business (for example, email delivery for this website’s quote form) and, where relevant to your project, with partner trades such as our rope access partners. They may only use it to provide that service.

Storage and security

Enquiries are delivered to our business email and kept only as long as we need them. We take reasonable steps to protect your information from misuse, loss and unauthorised access.

Cookies and analytics

This website does not use advertising cookies. If we add analytics in the future, we will update this page.

Access and contact

You can ask us what information we hold about you, or ask us to correct or delete it, by emailing info@brasaac.com.au.

Last updated: October 2026